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Ordering and Delivery within the UK

How to get your Purchase Order to us

There are several ways to place orders or contact us. Listed below in order of preference with comments.

  1. Email
    Fast. Best for enquiries and general messages. Not recommended for credit card orders.
  2. Phone: 01932 244110
    Simple enquiries only please. We prefer documented purchase orders but telephone is acceptable if your order is straight forward. Price and delivery quotations are better by email.
  3. Regular mail: Altek Instruments Ltd, Unit 18, Fisher Close, Walton on Thames, United Kingdom, KT12 5PN

We will process your order immediately. If there is likely to be any delay we will contact you and give you the option to continue or to cancel the order.

What to include...


We can provide a price/delivery quotation if asked. It is important that you state the country where the goods are to be delivered and used. Not only does shipping costs and documentation vary considerably throughout the world but technical specifications differ from area to area.

How to pay

Credit Card

  BarcodeMan accepts...
  Master Card
  American Express

Payment by credit card is the simplest and most flexible method of payment. Especially for one-off or occasional orders. We prefer this method but acknowledge some corporate bodies and others are not able to use this method.

We need all the following details...

Delivery can usually only be made to the Cardholder's Address unless the credit card company agrees.


By cheque made payable to Altek Instruments Ltd.

Credit Account

Accounts are opened automatically for major companies, corporations and government agencies located in the UK, USA and EU. Others may apply for a credit account if regular orders are expected. Our credit terms are 30 days from invoice date.

Other Payment Method?

Contact the sales office if you wish to pay by another method.


Goods are shipped for next working day delivery. The shipping price for a single unit is 10.00. Shipping for more than one item is generally charged at cost. If you would like a quote for a particular shipment please ask here

Value Added Tax

Prices are quoted excluding VAT which will be added to the total price (including shipping) to any order delivered within the UK.

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